Maintaining Unified Communications Growth
As reported by Outsourcery, providers of unified communications and hosted IT services to business customers, the unified communications market has recorded a 3% rise over the second quarter of 2009, according to new research.
The latest study was carried out by networking and telecommunications industry research organisation Dell’Oro Group, and showed the three per cent growth within the Unified Communications (UC) sector – UC incorporate the integration of real-time communication services such as instant messaging, presence information, IP telephony, video conferencing, call control and speech control with non real-time communication services for instance unified messaging; integrated voicemail, e-mail, SMS and fax.
Alan Weckel, director at Dell’Oro Group commented that while many customers have delayed their spending on unified communications, it’s the turnaround in the purchase rate of IP equipment that has been identified, he continued by stating that for the short term, it would seem that many customers are extending the life of their PBXs with software upgrades in a bid to reduce budget outflows.
Unified communications bring a number of benefits to business including significant cost reductions since both voice and data can converge. Also, continued improvements in VoIP for businesses, is also helping to allow unified communications become more effective.
Literally outsourcing communications and IT needs of clients, allows Outsourcery to remove all the complexities that can come with it and by maintaining that technology has to work exactly the way it should to enable your business to run smoothly, Outsourcery keeps up to date with all the latest industry news.
Source article;
http://www.outsourcery.co.uk/news/?story=unified-communications-market-sees-growth&id=1203